Privacy Policy

Effective Date: 16th April 2025

At Alisoft, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, process, and store your personal data when you visit our website, use our services, or contact us.
By accessing or using our website and services, you consent to the processing of your data in accordance with this Privacy Policy. If you are located in the European Union, please review the section on your GDPR Rights for more information.

1. Data Controller
Alisoft Solutions Limited is the data controller of your personal information. If you have any questions or concerns about how we handle your personal data, please contact us using the details below.
Contact Information:
📧 enquiries@alisoft.co.uk

2. What Data Do We Collect?
We collect both personal data and non-personal data as described below:
a. Personal Data
We may collect the following personal information:
Name
Email address
Phone number
Company name (if applicable)
Any other personal information you provide through our forms, communications, or inquiries.
b. Non-Personal Data
We also collect information that does not personally identify you, such as:
IP address
Browser type
Device information
Referring URLs
Pages visited on our website
Time spent on the website
Cookies and other tracking technologies (for more information, see our Cookie Policy)

3. Legal Basis for Data Processing
We process your personal data based on the following legal grounds:
Consent: We obtain your explicit consent when you provide us with personal data (e.g., via forms or emails).
Contractual Necessity: We process your personal data to fulfill our contract with you (e.g., to provide web development services, support, etc.).
Legitimate Interests: We may process data where necessary for our legitimate interests, provided that these interests are not overridden by your rights and freedoms.

4. How We Use Your Data
We use the information we collect for the following purposes:
To provide our services, including web development, app development, e-commerce, hosting, server management, and content services.
To communicate with you, respond to inquiries, and provide support.
To send you marketing materials, with your consent.
To improve our website and services.
To comply with legal obligations.

5. Sharing Your Data
We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following cases:
Service Providers: We share your personal data with third-party vendors who provide services that support our business, such as website hosting, payment processing, or email communications. These providers are obligated to keep your data secure and confidential.
Legal Compliance: We may disclose your personal data if required by law or in response to valid legal processes, such as a subpoena, court order, or regulatory request.
Business Transfers: If Alisoft Solutions Limited is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee its absolute security.

7. Your GDPR Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete data we hold about you.
Right to Erasure: You can request that we delete your personal data, under certain conditions.
Right to Restriction: You can request the restriction of processing your personal data, under certain circumstances.
Right to Object: You can object to our processing of your personal data, under certain conditions.
Right to Data Portability: You can request a copy of your personal data in a machine-readable format, for transfer to another service provider.
To exercise any of your rights, please contact us at [Your Email]. We will respond to your request within the required timeframe.

8. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your user experience, analyze website traffic, and deliver personalized content. By continuing to use our website, you consent to the use of cookies as described in our Cookie Policy.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the website.

9. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once it is no longer needed, your personal data will be securely deleted.

10. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the content or privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or process personal data from children under 18. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete that data as quickly as possible.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Please review this Privacy Policy periodically for any updates.

13. Contact Us
If you have any questions or concerns about our Privacy Policy or wish to exercise your GDPR rights, please contact us at:
Email: enquiries@alisoft.co.uk
Website: https://www.alisoft.co.uk